Technology can be a tremendous asset to a business. From automation to tools and data accessibility, technology has the potential to improve both client experiences and organizational efficiency. But getting there is no slam-dunk.
Choosing and implementing technology is a tall order, and whether you realize it or not it will have a direct impact on your organizational culture.
Over the course of my career, I have been directly involved in many large-scale technology-based projects aimed at improving operational efficiency. From point of sales systems (a bunch of cash registers talking to each other and to accounting), to liquor...
The Collins Dictionary defines a vortex as “a mass of wind or water that spins round so fast that it pulls objects down into its empty center.”
The reference to the empty center jumped out at me. I often think of some of my past roles as an incredible force, a vortex that took over my life. It’s a sneaky energy, often fueled by the glorified status of being busy. Oh, the dangers of busyness. When did exhaustion become a status symbol?
The whirlwind does keep you busy indeed. It gets power from title chases, the hunt for rewards...